Frequently Asked Questions | NOMS
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FAQs

Frequently Asked Questions | NOMS Healthcare

Basics

  • You can view our list of accepted insurance providers here.

  • Founded in 2001, NOMS stands for Northern Ohio Medical Specialists. NOMS is a large and rapidly growing physician-led organization dedicated to providing excellent, personalized, team-based care. NOMS physicians retain their clinical autonomy but enjoy the benefits of efficiencies that result in lowest patient costs and highest quality care and best outcomes.

  • Our online payment system gives patients the ability to receive bills and other correspondence in a timely manner while being able to review, save and manage your bills online. Our system allows for almost immediate document delivery. Pay bills online now.

  • NOMS offers its patients “Open Access” to providers, evenings and Saturdays. Please call your primary care physician’s office to get a same day appointment.

  • Yes. NOMS Urgent Care is a full service, seven-day-a-week, all-ages facility. We take pride in prompt, friendly, high quality care for the lowest possible patient costs. Patients’ copay is the same amount as a doctor’s office visit. 

    Located at
    2500 W. Strub Rd., Suite 120, Sandusky, OH 44870

    Ph 419-502-5932  |  F 419-502-5933

    HOURS:

    MONDAY - FRIDAY 9 a.m. - 8 p.m.

    SATURDAY - SUNDAY 9 a.m. - 3 p.m.

    CLOSED:

    New Year’s Day     Thanksgiving Day

    Memorial Day        Day after Thanksgiving

    Fourth of July        Christmas

    Labor Day

MyChart FAQs

  • MyChart offers patients personalized and secure online access to your medical records. It enables you to securely use the internet, via browsers such as Firefox, Chrome and Edge, to help manage and receive information about your health.

    With MyChart you can:
    -Schedule or Request an Appointment
    -View your health summary from the MyChart electronic health record
    -View test results
    -Request prescription refills
    -Access trusted health information resources
    -Communicate electronically and securely with your Care Team/Care Provider
    -Receive appointment reminders

    To learn more:

    The New MyChart Experience for Desktop Computers
    The New MyChart Experience (For Mobile Devices)

  • No, Mychart is free for all patients of NOMS Healthcare.

  • We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure access codes, personal ID's and passwords. Each person controls their password, and the account cannot be accessed without that password. Further, MyChart uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with MyChart. Unlike conventional email, all MyChart messaging is done while you are securely logged onto our website.

  • Users will have access to up to 3 years worth of medical history and encounters on your MyNOMS account, in accordance with HIPAA compliance. For history beyond that, please complete a medical records request by contacting your provider’s office.

  • Effective May 22nd, 2023, NOMS Healthcare is transitioning Electronic Medical Records systems to EPIC for most of our providers. This transition will happen in multiple phases. As providers transition EMR systems, they will also transition from Patient Portal to MyChart.

  • There are two ways you can sign up for MyChart:
    Do you have an activation code?

    NO - If you don’t have an activation code you can still sign up HERE

    YES - You can find your code:
       -On the bottom of the After Visit Summary following a visit to the hospital or clinic
       -Billing statement
       -You may have received an activation code through the email address you have on file with NOMS Healthcare

  • To maintain security, all activation codes do expire. You will use your activation code only once to log into MyChart for the first time. If your code expires, that’s OK – you can still sign up HERE.

  • Try checking the spam or junk folders in your email. If the email with your code is not there, try clicking Resend Code. If you still didn't receive the email, it could be that your account has a different email address on file. If you have multiple email accounts, check one of the others to see if the verification code was sent there instead. If none of your accounts received the email, it could be that we don’t have an email address on file. If this is the case, contact your provider's office or call our MyChart Patient Support Line at 440.634.1317.

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